Showing the Unsayable: Participatory Visual Approaches and the Constitution of 'Patient Experience' in Healthcare Quality Improvement.

"Constantina Papoulias is supported by the National Institute for Health Research (NIHR) Collaboration for Leadership in Applied Health Research and Care South London at King’s College Hospital NHS Foundation Trust. The views expressed are those of the author and not necessarily those of the NHS, the NIHR or the Department of Health. Furthermore, the author wishes to thank Diana Rose and Til Wykes who led on Design in Mind, an earlier project discussed in this paper. That project was completed through the support provided by NIHR Biomedical Research Centre for Mental Health at the South London and Maudsley NHS Foundation Trust and the Institute of Psychiatry, Psychology & Neuroscience, King’s College London. The author also thanks the anonymous reviewers for their helpful and constructive comments, and Felicity Callard for her generous advice and suggestions which contributed to the revision of this manuscript."