Tensions experienced by case managers working in home care for older adults in Quebec: first level analysis of an institutional ethnography.

"Declarations Ethics approval and consent to participateThis study received ethical approval from the Comité d’éthique à la recherche du Centre intégré universitaire de santé et de services sociaux de l’ Estrie – Centre hospitalier universitaire de Sherbrooke (#2020–3244). All methods employed in this study were conducted in strict adherence to established guidelines and regulations, and all procedures were approved by the institutional review board. Written informed consent was obtained from all participants prior to observations, the survey, and interviews. Participants were reassured that data collected was confidential and participation in the study was voluntary. Consent for publicationNot applicable as no personal information is divulged. Competing interestsThe authors declare no competing interests. Competing interests The authors declare no competing interests."

"Funding Alexandra Ethier is a CIHR Research Graduate Scholarships – Doctoral Program recipient (#476590). Annie Carrier is a Fonds de recherche du Québec – Santé Junior 1 researcher (#296437; 2021–2025). This study is part of a larger CIHR funded research initiative entitled “Tackling the Home Care Challenge” led by Co-PIs Kelli Stajduhar and Damien Contandriopoulos (#162278; 2020–2024)."